Dear Patients & Families of Pediatric Dentistry at Vinings,
We have fully converted to a new appointment messaging system which allows for 2-way text messaging! This is our preferred method of communication so that we can handle the large number of appointment requests. Phone calls and emails will be returned; however, for the quickest response, we strongly urge you to send a text to (678) 305-1090.
Below is an outline of some of our updated safety guidelines and practices. Please read them carefully as you prepare to set an appointment.
BEFORE YOUR APPOINTMENT
If your child is sick, please do not bring them to the appointment.
If there have been any changes in your home address, email address, mobile number, employer, and/or INSURANCE carrier, please inform us of this prior to arriving. This will minimize the wait time in our reduced waiting area.
UPON ARRIVAL FOR YOUR APPOINTMENT
Please plan to be on time for your appointment as we will try to minimize the wait time and maintain distancing guidelines. For these reasons, we may reschedule the appointment for any family who is excessively late to arrive. MASKS ARE OPTIONAL!
WHAT TO EXPECT DURING YOUR VISIT:
Our smiling faces have returned, however, in addition to wearing surgical masks, we will also wear full face protective shields which may appear less comforting for the little ones. Please reassure them that we live by our mission statement which is:
Creating a generation of kids who LOVE going to the dentist!
You will also notice that our teeth cleaning procedure has been altered to minimize producing splatter.
OUR SANITATION PROTOCOLS
Here at PDAV, we have always practiced Standard Precautions as recommended by the CDC and OSHA. We have also adopted new CDC recommendations specifically to minimize exposure to the coronavirus. Here is what we are doing to ensure patient health is protected throughout the visit:
● We will thoroughly clean each clinical room including wiping down all potential areas of contact, such as doorknobs, chairs, and equipment with medical grade disinfectant wipes between each patient.
● Our team is being extremely vigilant about regular hand washing and frequent use of hand sanitizer between each patient encounter, as is standard for our practice.
● We have doubled down on our training protocols. Doctors, hygienists, and clinical staff have been trained in the proper use of personal protective equipment to include masks, shields, goggles, gloves, and gowns per the CDC recommendations for direct health care facilities.
Warmly,
Dr. Faith Bates and all the Staff at Pediatric Dentistry at Vinings